Conference Scheduler

Good Shepherd Services•Bronx, NY

1d•Onsite

About The Position

The Conference Scheduler performs and coordinates administrative duties related to family team conferences for families enrolled in the Bronx prevention program and provides front desk administrative support for overall program needs. The role works closely with the Conference Facilitator to ensure that conferences meet program mandates. The position is located at 2471 Morris Ave, Bronx, NY 10468 and is scheduled for 35 hours per week. It is non-exempt, with a stated salary range of $40,000–$45,000.

Requirements

High school diploma required.
Bilingual in English and Spanish required.
Proficiency in Microsoft Office, including Outlook, Excel, and Word, required.
At least one year of experience as an Administrative Assistant.
Excellent verbal and written communication skills.
Ability to proactively problem-solve.
Solid teamwork skills.
Excellent organizational skills and attention to detail.
Commitment to working from a strength-based, youth and family development, and trauma-informed perspective.

Nice To Haves

Bachelor’s degree preferred.
Familiarity with Connections and PROMIS databases is a plus.

Responsibilities

Submit a monthly tracking list of conferences due to the Conference Facilitator and Program Supervisors.
Complete and submit required documents to ACS to request and schedule conferences.
Reserve conference space and prepare it with the needed materials in advance.
Ensure timely notification is sent to conference participants and identified supports.
Assist Case Workers and Social Workers with reminder calls to conference participants and identified supports.
Schedule transportation for families as needed.
Submit accurate, timely documentation of conference-related contacts and correspondence into the Connections and PROMIS database systems.
Greet and welcome visitors and participants at the program site.
Provide administrative support for program needs, including running reports and preparing documents.
Notify staff when participants arrive for appointments.
Answer and direct calls while covering the front desk.
Distribute petty cash and MetroCards to staff and participants as directed.
Ensure the reception area is safe and welcoming.
Attend and participate in program staff meetings and related agency and external training as appropriate.
Perform other duties as assigned.