Conference Room Tech

ABM•Plano, TX

About The Position

The Conference Center Tech is responsible for technical operations and support within the conference center, ensuring the seamless setup, operation, and troubleshooting of IT and facility systems for meetings and events. The role provides hands-on support as a team player to deliver outstanding service and operational excellence. The position serves as the main technical resource and on-site expert for clients, presenters, and internal stakeholders. It includes setting up, operating, and breaking down meetings and events; documenting procedures, event setups, and incident reports; and ensuring setups meet safety, accessibility, and quality standards.

Requirements

  • Proven experience in conference center, hospitality, or event technology support.
  • Strong technical proficiency with AV systems, including projectors, microphones, and soundboards; video conferencing platforms; and basic IT troubleshooting.
  • Professional appearance and demeanor, with a strong client service orientation.
  • Physical ability to lift equipment and perform setups.
  • Flexibility to work early mornings, evenings, or weekends as required.

Responsibilities

  • Execute the setup, operation, and breakdown for meetings and events.
  • Serve as the main technical resource and on-site expert for clients, presenters, and internal stakeholders.
  • Ensure all setups meet safety, accessibility, and quality standards.
  • Document procedures, event setups, and incident reports accurately and promptly.
  • Read, understand, and write setups.
  • Lift and carry equipment, chairs, tables, and other items.
  • Uphold a high standard of customer service, professionalism, and responsiveness.
  • Report to work on scheduled days.
  • Follow up with the Lead for assignments.
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