Conference Room Tech

ABM US•Plano, TX

About The Position

The Conference Center Tech is responsible for technical operations and support within the conference center. The role ensures the seamless setup, operation, and troubleshooting of IT and facility systems for meetings and events. The Conference Center Tech serves as a hands-on team player, supporting clients, presenters, and internal stakeholders to deliver outstanding service and operational excellence.

Requirements

  • Proven experience in conference center, hospitality, or event technology support.
  • Strong technical proficiency with AV systems, including projectors, microphones, and soundboards; video conferencing platforms; and basic IT troubleshooting.
  • Professional appearance and demeanor, with a strong client service orientation.
  • Physical ability to lift equipment and perform setups.
  • Flexibility to work early mornings, evenings, or weekends as required.
  • Report to work on scheduled days.
  • Follow up with the Lead for assignments.

Responsibilities

  • Execute setup, operation, and breakdown for meetings and events.
  • Serve as the main technical resource and on-site expert for clients, presenters, and internal stakeholders.
  • Ensure setups meet safety, accessibility, and quality standards.
  • Accurately and promptly document procedures, event setups, and incident reports.
  • Read, understand, and write setups.
  • Lift and carry equipment, chairs, and tables.
  • Maintain a high standard of customer service, professionalism, and responsiveness.

Benefits

  • Access to a world-class training program.
  • Opportunities to use skills developed during military service.
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