Conference Event Manager

Atrium Hospitality•San Marcos, TX
•$22•Onsite

About The Position

The Conference Event Manager collaborates with clients to create detailed event experiences and leads banquet coordination, including the timely creation and distribution of banquet event orders (BEOs). The role supports event revenue through upselling and proactive client communication, monitors guestroom blocks and contract status to help avoid attrition charges, and manages payments and invoices. The manager leads site tours, attends pre- and post-event meetings, and supports event execution. The position also supports the Sales and Marketing team with sales activities and revenue checks. The role calls for someone adaptable to changing event schedules, with strong communication and technology skills and an understanding of group and social event segments. Atrium describes its leadership approach through accountability, agility, talent development, transparent communication, and its SPIRIT values: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Requirements

  • At least 2 years of event services experience.
  • Strong technology skills, including familiarity with BEOs, diagramming tools, and CRM systems.
  • Flexibility and adaptability to event schedules that may not follow a 9-to-5 routine.
  • Exceptional communication skills.
  • Understanding of group and social event segments.

Responsibilities

  • Collaborate with clients to plan detailed event experiences.
  • Coordinate banquet services, including creating and distributing BEOs on time.
  • Identify upselling opportunities and communicate proactively with clients to drive revenue.
  • Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges.
  • Manage payments and ensure invoices are clear and accurate.
  • Lead site tours, attend pre- and post-event meetings, and participate in event execution.
  • Support the Sales and Marketing team with sales activities and revenue checks.

Benefits

  • 401(k) plan with company match.
  • Medical, dental, and vision insurance options.
  • Paid time off and vacation.
  • Atrium Traveler and brand discount programs.
  • DailyPay.
  • Wellness programs.
  • Tuition reimbursement.
  • Discounts on brands and services.
  • Community service and volunteer programs.
  • Career growth and learning opportunities, including internal promotion opportunities.
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