Conference & Event Manager

Atrium Hospitality•Norfolk, VA

1d•Onsite

About The Position

The Conference & Event Manager will collaborate directly with clients to craft detailed, unforgettable event experiences. This role involves leading banquet coordination, driving revenue through upselling, managing guestroom blocks, and overseeing payment processes. The manager will also conduct site tours, participate in pre- and post-event meetings, support sales activities, and ensure contracts are fulfilled to avoid attrition charges. The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Requirements

2+ years of event services experience
Strong technology skills – proficiency with BEOs, diagramming tools, and CRM systems
Flexible and adaptable
Exceptional communicator – clear, concise, and able to calm clients
Understanding of group and social event segments

Responsibilities

Collaborate directly with clients to craft detailed, unforgettable event experiences.
Lead banquet coordination by managing timely BEO creation and distribution.
Drive revenue through upselling opportunities and proactive communication with clients.
Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges.
Manage payments from start to finish, ensuring every invoice is clear and accurate.
Lead site tours, join pre- and post-event meetings, and be there for event execution.
Support the Sales and Marketing team with sales activities and revenue checks.