Event Server - Railyard Event and Conference Center

The Railyard Event & Conference Center • Elkins, WV

15h

About The Position

The Event Server at Railyard Event and Conference Center welcomes guests and provides attentive food and beverage service in a friendly, professional manner. The role includes guiding guests through the menu and specials, accurately handling orders and payments, checking food presentation, serving wine and champagne in compliance with West Virginia liquor laws, and maintaining guest satisfaction throughout the meal. The server also helps maintain tables and the event space, addresses guest concerns, and supports coworkers as needed. Restaurant experience is preferred, and bilingual skills are a plus.

The job description is not exhaustive. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to support training. Duties and responsibilities may change, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are equal opportunity companies and affirmative action employers.

Requirements

• Knowledge of state liquor laws and the judgment to recognize when a guest has had enough.
• Ability to stay organized and manage competing priorities during busy shifts.
• Excellent customer service skills and a professional appearance.
• Ability to communicate easily with people from diverse backgrounds.

Nice To Haves

• Restaurant experience is preferred.
• Bilingual skills are a plus.

Responsibilities

• Welcome guests, assist with seating, and explain the menu and daily specials.
• Accurately take food and drink orders, answer menu questions, and send orders to the kitchen and bar.
• Check plates for accuracy and presentation before they are served.
• Open and pour wine and champagne and follow West Virginia liquor laws, including checking IDs.
• Keep drinks filled and attend to guests throughout their meal.
• Handle payments, make change, and issue receipts.
• Clear and reset tables, answer the phone, and assist with closing clean-up.
• Resolve guest concerns using good judgment and involve a manager when appropriate.
• Help teammates as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed