Conference & Event Manager

Atrium Hospitality•Rogers, AR

About The Position

The Conference & Event Manager works directly with clients to plan and deliver detailed event experiences. The role coordinates banquet operations, manages event documentation and payments, supports revenue generation, and participates in event planning and execution. It also supports the Sales and Marketing team with sales activities and revenue checks.

Requirements

  • At least 2 years of event services experience.
  • Strong technology skills, including familiarity with BEOs, diagramming tools, and CRM systems.
  • Flexibility and adaptability to accommodate event schedules that may not follow a 9-to-5 schedule.
  • Exceptional communication skills, including the ability to communicate clearly and reassure event planners.
  • Understanding of group and social event segments.

Responsibilities

  • Collaborate with clients to craft detailed event experiences.
  • Coordinate banquet operations by creating and distributing Banquet Event Orders (BEOs) on time.
  • Drive revenue through upselling opportunities and proactive client communication.
  • Monitor guestroom blocks and track contracts to help avoid attrition charges.
  • Manage payments and ensure invoices are clear and accurate.
  • Lead site tours and participate in pre-event and post-event meetings and event execution.
  • Support the Sales and Marketing team with sales activities and revenue checks.

Benefits

  • 401(k) plan with company match.
  • Medical, dental, and vision insurance options.
  • Paid time off and vacation.
  • Atrium Traveler and brand discount programs.
  • DailyPay.
  • Wellness programs.
  • Tuition reimbursement.
  • Discounts on brands and services.
  • Community service and volunteer programs.
  • Career growth and learning opportunities.
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