CONFERENCE COORDINATOR & RECEPTIONIST

Compass Group•SPRING, TX

12d•Onsite

About The Position

In this role you will ensure successful delivery of all services for meetings and conferences by coordinating with clients, vendors and coworkers. In addition, you are responsible for closing the reception desk in the afternoon / evening.

Requirements

High School Diploma /GED required
Minimum of 1-3 years of experience in hospitality industry
Excellent written and verbal communication skills.
Demonstrates commitment to delivering exceptional customer service.
Proficient skills in Word, Excel, PowerPoint, Access, and Outlook
Ability to multi-task; managing multiple projects and work assignments
Ability to handle last-minute changes in a fast-paced environment with a high volume of events
Tact in working with professional peers from other departments and all associates

Nice To Haves

associate or bachelor’s degree in hospitality management, communications or another related field is preferred

Responsibilities

Handle all reservations and bookings in the Catalyst Training Center
Ensure all rooms are set up according to the BEO report, providing clear quality checks
Engage with meeting hosts and instructors to ensure all needs have been met
Inspect and maintain appearance and functionality of conference rooms
Communicate available services, policies, and fees to the client (if applicable)
Coordinate services for meetings which have been booked; this includes printing course materials, printing and providing sign-in sheets, creating visitor access for attendees, and gathering all supplies based on course needs
Participate in planning meetings with other teams, review the details of events which he or she has been working on, answer questions from staff members, and discuss relevant logistical matters
Learn and understand campus highlights
Close the reception desk in the Catalyst Training Center; assist in ride-share requests for employees or visitors, wayfinding, and other tasks as needed.
Perform other duties as assigned