Concur Training Consultant - DC Area

The Squires Group•Washington, DC
•$45 - $65•Hybrid

About The Position

TSGi is seeking a Concur Training Consultant to design, develop, and deliver training programs that support technology adoption, improve user knowledge, and enhance operational efficiency. The consultant will work with cross-functional teams and stakeholders to create engaging learning materials, facilitate training, and support knowledge transfer. Candidates local to Herndon, Virginia are preferred and are expected to work onsite four days per week. Fully remote candidates may also be considered, but West Coast candidates will not be considered. Under the federal government contract, candidates must be U.S. citizens and able to obtain a Public Trust Clearance.

Requirements

  • Bachelor's degree in Business Administration or a related field.
  • At least 4 years of professional experience in the federal government or commercial industry.
  • At least 2 years of experience working within Lean-Agile teams and collaborating with cross-functional stakeholders.
  • Demonstrated experience applying the ADDIE instructional design methodology to develop and deliver IT training programs.
  • Experience with SAP Concur, WalkMe, and/or Federal Travel Regulations.
  • Experience developing, revising, and maintaining training documentation, instructional materials, user guides, and supporting resources.
  • Experience facilitating instructor-led training sessions, workshops, and presentations in virtual and in-person environments.
  • Ability to collaborate effectively with clients, internal stakeholders, business partners, and technical subject matter experts.
  • Experience leading client-facing meetings, facilitating workshops, and gathering information to support training development.
  • Strong understanding of adult learning principles, instructional design techniques, and knowledge transfer methodologies.
  • Ability to translate complex technical information and business processes into clear, engaging, accessible training materials.
  • Proficiency in Microsoft Excel and Microsoft Word.
  • Excellent written and verbal communication, presentation, organizational, and interpersonal skills.
  • Strong analytical and problem-solving abilities, exceptional attention to detail, and ability to manage multiple training deliverables simultaneously.
  • Must be a U.S. citizen and able to obtain a Public Trust Clearance.

Nice To Haves

  • Candidates local to Herndon, Virginia are preferred.

Responsibilities

  • Design, develop, and deliver instructor-led courses, virtual workshops, seminars, and interactive learning sessions.
  • Apply the ADDIE instructional design methodology to analyze training needs, design learning solutions, develop materials, implement training, and evaluate effectiveness.
  • Develop and maintain instructor materials, including course outlines, presentation decks, background documentation, training aids, and facilitator guides.
  • Create and update participant-facing materials, including training manuals, workbooks, reference guides, handouts, completion certificates, and course evaluation forms.
  • Collaborate with Agile teams, business stakeholders, and technical subject matter experts to identify training requirements and develop learning solutions.
  • Support training initiatives related to SAP Concur, WalkMe, and Federal Travel Regulations, aligning materials with business processes and applicable requirements.
  • Conduct knowledge capture sessions with subject matter experts to document processes, workflows, and system functionality.
  • Develop knowledge transfer strategies and onboarding resources to accelerate employee learning and proficiency.
  • Facilitate client meetings, training workshops, and stakeholder discussions in virtual and in-person settings.
  • Research, evaluate, and update training content to reflect system enhancements, process changes, and evolving business requirements.
  • Develop visual learning aids, process maps, and instructional documentation to explain complex technical concepts.
  • Gather participant feedback, assess training effectiveness, and recommend improvements to learning outcomes and user adoption.

Benefits

  • Benefits may include paid time off (PTO), medical, dental, and vision coverage, life insurance, long-term disability insurance, a 401(k) plan, and additional optional benefits.
  • The company describes competitive pay, multi-year projects, work-life balance, and ongoing support for consultants' career goals.
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