Concierge
About The Position
The Concierge at The Addison of St. Johns, a Sonida Senior Living community in Jacksonville, Florida, serves as a welcoming point of contact for residents, visitors, callers, and mail or delivery services. The role answers and routes telephone calls, provides community information, greets and directs visitors, manages incoming mail, coordinates express-mail pickups and deliveries, and responds to customer questions and concerns. The community provides independent living, assisted living, and memory care. The posting also identifies the position duties under the heading “Receptionist Responsibilities include.”
Requirements
- Enjoy providing exceptional customer service and care to senior residents.
- Value being a dependable and responsible member of the broader team.
Responsibilities
- Answer telephone calls and direct callers to the appropriate individual.
- Provide information such as the community address, directions, fax numbers, website, and related details.
- Greet visitors and direct them to the appropriate place in the community.
- Receive, sort, and forward incoming mail.
- Coordinate pickup and delivery of express-mail services, including FedEx and UPS.
- Resolve customer questions and concerns.
Benefits
- Flexible scheduling
- Medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- 401(k) retirement savings plan with a discretionary company match determined annually based on company performance
- Employee Assistance Program
- Dependent Care and flexible spending accounts
- Paid time off available from day one
- Paid training
- Company support for educational and learning opportunities
- Paid referral programs for team member and resident referrals
- Competitive wage/salary
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
