Concierge

New Perspective•Sun Prairie, WI

12d•Onsite

About The Position

A career with New Perspective Senior Living is more than just a job, it's an opportunity to make a meaningful impact every day. Our culture is built on servant leadership; we empower team members to support one another, lead with compassion, and to put residents first in everything we do. Our unique care model focuses on four pillars: Physical Fitness, Brain Fitness, Dining Experience, and Social/Spiritual Enrichment in order to provide high quality care tailored each resident's unique needs and lifestyle. As we work toward our goal of helping 10,000 residents Live Life on Purpose, every team member plays an important role in enriching the lives of seniors across our communities. At New Perspective, you'll find purpose, growth, and a supportive team that believes success begins with serving others! As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more.

Requirements

High school diploma or equivalency preferred
Ability to read, write, speak & understand the English language
Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
Demonstrated computer skills and ability to interact with a variety of electronic devices.
Ability to communicate effectively verbally and in writing using the English language.
Ability to handle multiple tasks simultaneously.

Nice To Haves

Previous experience working with seniors preferred and desire to serve and care for seniors

Responsibilities

Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations.
Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
Screens and directs all visitors.
Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.
Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.
Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.