Concierge Overnight Full Time Thur - Sun - 11pm-7am

Guardian Security Services•Washington, DC

About The Position

Guardian Security Services is seeking an experienced Concierge to serve luxury communities in the Washington, DC area. The role focuses on providing excellent member service, maintaining strong professional relationships, solving problems, and running the front desk efficiently. The ideal candidate is outgoing, high-energy, driven, professional, and experienced in residential hospitality. The schedule is Thursday through Sunday, 11:00 p.m. to 7:00 a.m. The pay rate is $20.00 per hour. A detailed scope of work will be discussed during the interview process. Employment is subject to successfully completing a background investigation and reference check. Guardian Service Industries is an equal opportunity employer and participates in E-Verify.

Requirements

  • High school diploma or equivalent.
  • Prior residential concierge experience.
  • Effective written and oral communication and interpersonal skills, including the ability to work with personnel at all levels and the general public.
  • Computer literacy sufficient to submit reports, maintain logs, and produce signage.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail-oriented, with the ability to handle multiple functions at the same time.
  • Exceptional communication skills.
  • Knowledge of the local area, tourist attractions, restaurants, and transportation services.
  • Flexibility and open availability to support around-the-clock coverage, including weekends.
  • Strong planning, organizational, and time-management skills.
  • Ability to meet exceptional attendance and punctuality standards.
  • Successful completion of a background investigation and reference check upon hire.

Nice To Haves

  • Experience working in a community with 250 or more units.
  • Experience with Building Link, Yardi, Rent Café, Entrata, or similar systems.

Responsibilities

  • Provide excellent member and customer service.
  • Maintain strong professional relationships.
  • Help solve problems and run the front desk efficiently.
  • Submit reports, maintain logs, and produce signage.
  • Assist with around-the-clock coverage as needed.
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