Concierge Overnight Full Time Thur - Sun - 11pm-7am

GUARDIAN SECURITY SERVICES•Washington, DC

About The Position

Guardian Security Services is seeking an experienced and qualified Concierge for luxury communities in the Washington, DC area. The role is suited to a skilled residential hospitality professional who provides excellent member service, maintains strong professional relationships, solves problems, and runs the front desk efficiently. The position is scheduled Thursday through Sunday, 11:00 p.m. to 7:00 a.m., at a pay rate of $20.00 per hour. A detailed scope of work will be discussed during the interview process. The requirements and duties may be modified or waived by the Company in its sole discretion without notice.

Requirements

  • High school diploma or equivalent.
  • Prior residential concierge experience.
  • Effective written and oral communication and interpersonal skills, including the ability to work with all levels of personnel and the general public.
  • Computer literacy to submit reports, maintain logs, and produce signage.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail-oriented, with the ability to handle multiple functions at the same time.
  • Exceptional communication skills.
  • Knowledge of the local area, tourist attractions, restaurants, and transportation services.
  • Flexibility and open availability, including weekends, to assist with around-the-clock coverage.
  • Strong planning, organizational, and time management skills.
  • Ability to maintain exceptional attendance and punctuality.
  • Successful completion of a background investigation and reference check upon hire.

Nice To Haves

  • Experience working in a building with 250 or more units.
  • Experience with Building Link, Yardi, Rent Café, Entrata, or similar systems.

Responsibilities

  • Provide excellent member and customer service.
  • Maintain strong professional relationships.
  • Address problems and help run the front desk efficiently.
  • Submit reports, maintain logs, and produce signage.
  • Assist with around-the-clock coverage as needed.
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