Concierge Full Time Thur - Sun - 3-11pm [VA-010]

Guardian Security Services•Washington, DC
•Onsite

About The Position

Guardian Security Services is seeking an experienced and qualified Concierge for luxury communities in the Washington, DC 20005 area. The role focuses on residential hospitality, excellent member service, maintaining professional relationships, problem solving, and efficiently managing the front desk. The schedule is Thursday through Sunday, 3:00 p.m. to 11:00 p.m., at $20.00 per hour. A detailed scope of work will be discussed during the interview process.

Requirements

  • High school diploma or equivalent.
  • Prior residential concierge experience.
  • Effective written and oral communication and interpersonal skills, including the ability to deal with all levels of personnel and the general public.
  • Computer literacy for submitting reports, maintaining logs, and producing signage.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail-oriented and able to handle multiple functions at the same time.
  • Exceptional communication skills.
  • Flexible availability, including weekends, to assist with around-the-clock coverage.
  • Strong planning, organizational, and time-management skills.
  • Ability to maintain exceptional attendance and punctuality.
  • Must successfully complete a background investigation and reference check upon hire.

Nice To Haves

  • Experience working with 250 or more units.
  • Experience with Building Link, Yardi, Rent Café, Entrata, or similar systems.

Responsibilities

  • Provide excellent member and customer service.
  • Maintain strong professional relationships.
  • Address problems and help run the front desk efficiently.
  • Submit reports, maintain logs, and produce signage.
  • Assist with around-the-clock coverage as needed.
  • Apply knowledge of local attractions, restaurants, and transportation services.
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