Concierge Full Time Thur - Sun - 3-11pm [VA-010]

GUARDIAN SECURITY SERVICES • Washington, DC

3d • Onsite

About The Position

Guardian Security Services is seeking an experienced and qualified Concierge for luxury communities in the Washington, DC 20005 area. The role focuses on providing excellent member service, maintaining strong professional relationships, solving problems, and running the front desk efficiently. Candidates should be outgoing, energetic, driven, and professional. The pay rate is $20.00 per hour. The stated schedule is Thursday through Sunday, 3:00 p.m. to 11:00 p.m.; schedules include weekends, and flexibility is required to assist with around-the-clock coverage. A detailed scope of work will be discussed during the interview process. Upon hire, the employee must successfully complete a background investigation and reference check. Guardian Service Industries is an equal opportunity employer and participates in E-Verify.

Requirements

• High school diploma or equivalent.
• Prior residential concierge experience.
• Effective written and oral communication and interpersonal skills, including the ability to deal with all levels of personnel and the general public.
• Computer literacy to submit reports, maintain logs, and produce signage.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail-oriented and able to handle multiple functions simultaneously.
• Exceptional communication skills.
• Knowledge of the local area, tourist attractions, restaurants, and transportation services.
• Flexibility and open availability, including weekends, to assist with around-the-clock coverage.
• Strong planning, organizational, and time-management skills.
• Ability to maintain exceptional attendance and punctuality.
• Successful completion of a background investigation and reference check upon hire.

Nice To Haves

• Experience working in a community with more than 250 units.
• Experience with Building Link, Yardi, Rent Café, Entrata, or similar platforms.

Responsibilities

• Provide excellent member and customer service.
• Maintain strong professional relationships.
• Solve problems and operate the front desk efficiently.
• Submit reports, maintain logs, and produce signage.
• Provide information about local areas, tourist attractions, restaurants, and transportation services.
• Assist with around-the-clock coverage as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED