Concierge-Part Time-4:30pm-10:00pm

Senior Lifestyle • Webster, NY

7d

About The Position

The Concierge provides assistance to residents, guests, and vendors in the community while supporting a welcoming, safe, and professional environment. The role includes greeting visitors, answering telephone calls, handling packages, maintaining sign-in and sign-out logs, processing reports, and assisting other departments with administrative functions. The Concierge also works to ensure resident, family, and employee concerns receive timely responses and follow-up, with the goal of providing a high level of customer satisfaction.

This is a part-time position scheduled Monday, Tuesday, Wednesday, and Friday from 4:30 p.m. to 10:00 p.m. The listed pay range is $16.00–$17.50. The role reflects the company’s HEART mission: Hospitality, Excellence, Appreciation, Respect, and Teamwork.

Requirements

• Communicate clearly and effectively in English.
• Have highly proficient computer skills.
• Demonstrate proficiency with Outlook, Excel, and Word.
• Be compassionate, professional, kind, engaging, empathetic, and helpful.
• Work as part of a team and handle multiple tasks efficiently.
• Make independent decisions when circumstances warrant such action.
• Maintain a positive and friendly demeanor toward residents and co-workers.
• Demonstrate a strong commitment to excellence.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• As needed, monitor surveillance cameras, door alarms, life safety systems, and building alarms, and investigate unusual activity to help ensure the safety of residents and property.
• Process reports related to work orders, incidents, and concerns.
• Receive packages and goods for residents or community departments, and deliver or hold them as requested.
• Maintain the sign-in and sign-out log for residents and visitors.
• Assist other departments with administrative functions.
• Ensure resident, family, and employee concerns receive timely responses and follow-up to support customer satisfaction.
• Maintain a positive and professional demeanor toward residents, visitors, and co-workers.
• Perform other duties as assigned.

Benefits

• Health benefits
• Dental insurance
• Vision insurance
• Retirement benefits
• Short-term disability
• Long-term disability
• Paid time off
• Access to DailyPay to access earned but unpaid wages before the next payday, subject to government requirements or exclusions

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed