Concierge | PRN – 2 Set Days/Week + Extra Shifts as Needed

Holly Creek•Centennial, CO

8d•Onsite

About The Position

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) is hiring a Concierge in Centennial, Colorado. This PRN, as-needed role supports residents, guests, vendors, and team members by providing a welcoming first point of contact and helping daily community operations run smoothly. The position has a flexible schedule and may include day, evening, or overnight shifts, with extra shifts as needed. The Concierge answers and routes phone calls, greets and signs in visitors, gives directions, sorts and delivers mail, and handles office and recordkeeping tasks. The role also coordinates event and guest-apartment reservations, maintains calendars and directories, shares community information, routes maintenance work orders, monitors security, handles emergency calls, and performs rounds. The Concierge helps keep office supplies and equipment organized and contributes to a positive, helpful environment.

Requirements

Excellent customer service skills and a genuine desire to exceed guest expectations.
Strong verbal and written communication abilities.
Flexibility to work various shifts, including days, nights, weekends, and holidays as needed.
Proven problem-solving skills and the ability to think on one's feet.
Keen attention to detail and commitment to accuracy.
Proficiency in basic computer applications and property management systems.
Ability to multitask effectively in a fast-paced environment.
Professional appearance and demeanor.
Ability to stand for extended periods and occasionally assist with luggage.

Nice To Haves

High school diploma or equivalent preferred.
Previous hospitality or customer service experience.
Knowledge of Centennial and surrounding attractions.
Multilingual abilities.

Responsibilities

Answer phone calls, take messages, and connect callers with the appropriate people.
Greet and sign in visitors and make them feel welcome.
Direct residents, guests, and vendors around the community.
Sort and deliver mail.
Complete office tasks, including typing memos and updating directories.
Schedule events, book guest apartments, and maintain the calendar.
Maintain records, directories, and birthday lists.
Provide brochures and information about the community.
Handle emergency calls, monitor security, and conduct rounds.
Route maintenance requests through the work-order process.
Keep the office stocked and help ensure office equipment is functioning.
Assist residents, visitors, and teammates and take on other tasks as needed.