Concierge- PRN (As Needed)

CARROLL LUTHERAN VILLAGE INC•Ellicott City, MD

1d•$17 - $17•Onsite

About The Position

Lutheran Village at Miller’s Grant is seeking a friendly and dependable PRN Concierge to serve as the first point of contact for residents, guests, and visitors. The Concierge welcomes visitors and supports administrative operations throughout the community. Scheduling is flexible and as-needed based on availability. Shifts may include 8:00 a.m.–4:00 p.m., 8:00 a.m.–12:00 p.m., 12:00 p.m.–4:00 p.m., or 4:00 p.m.–8:00 p.m., including every other weekend as needed. The organization is a not-for-profit, mission-driven community that values residents and team members. The position works collaboratively with residents, families, coworkers, and community partners and participates in training and cross-training opportunities to enhance clerical support skills.

Requirements

High school diploma or equivalent.
Experience in a professional setting.

Responsibilities

Operate telephone, paging, radio, voicemail, and computerized phone systems; answer calls professionally and direct inquiries to appropriate people or departments.
Provide information and materials, such as brochures, directions, newsletters, and calendars, in accordance with policies.
Greet visitors and assist with guest room reservations, directing visitors to the appropriate offices, personnel, or residents.
Prepare event and tour signage and help maintain meeting room and event calendars.
Manage work orders using computer software and support administrative staff as needed.
Maintain positive, cooperative relationships with residents, families, coworkers, and community partners.
Perform duties in alignment with the organization’s mission and comply with established policies and procedures.
Participate in mandatory training, in-service sessions, and cross-training opportunities.