Concierge - Part-Time - Weekends Only - 12 hour shifts

Harmony Senior Services•Savannah, GA

5d•Onsite

About The Position

The Concierge/Receptionist provides administrative and reception support for the community. Duties include greeting visitors, answering and transferring telephone calls, taking accurate messages, monitoring security and fire systems as needed, maintaining resident and visitor sign-in logs, and performing office support tasks such as filing and making copies. The role also supports resident services by processing service requests, selling meal tickets, and helping coordinate the van schedule. The position requires a professional, considerate manner and adherence to confidentiality policies.

Requirements

High school diploma or GED.
Experience in administrative functions.
Considerate, neat, well-groomed, and professional appearance and attire.
Ability to answer phones politely and professionally.
Organized and able to work well with others as part of a team.
Polite and considerate toward residents, visitors, coworkers, and the management team.
Effective verbal and written communication skills.
Ability to sit for extended periods.
Ability to function effectively in a busy environment and multitask.
Willingness to work a flexible schedule that includes weekends and holidays.
Willingness to attend all required in-services and staff meetings.

Responsibilities

Greet and monitor visitors to the community.
Answer and transfer calls or take messages in a courteous, friendly, and helpful manner.
Monitor the walkie-talkie, door security system, and fire panel as needed.
Monitor resident sign-in and sign-out and visitor registration logs.
Complete administrative support tasks, including filing, typing, and making copies.
Fill out and log service request forms for residents and/or staff.
Keep the front desk and lobby clean and neat.
Sell meal tickets and account for them through payroll deduction or personal check.
Help ensure building security, including periodically checking entrances and exits.
Attend required in-services and staff meetings.
Assist with coordinating the resident van schedule.
Follow confidentiality policies regarding release of resident information.
Perform other duties as assigned.