Concierge - Sofitel Chicago Magnificent Mile

Remington Hospitality•Chicago, IL

59d

About The Position

The Concierge at Sofitel Chicago Magnificent Mile delivers personalized luxury service and helps create exceptional, memorable guest experiences. The role calls for a service-focused professional with polished presentation, strong communication and interpersonal skills, and creative problem-solving abilities. The Concierge stays current on city events and maintains extensive knowledge of local venues to help guests make the most of their stay. Les Clefs d'Or membership is desirable; assistance obtaining membership may be available to interested candidates.

Requirements

Service-focused personality.
Exceptional communication skills.
Polished professional presentation.
Strong interpersonal abilities.
Creative problem-solving skills.
Current knowledge of city events and extensive knowledge of local venues.
Legally eligible and currently authorized to work in the United States.

Nice To Haves

Les Clefs d'Or membership; the employer is open to assisting interested candidates with obtaining membership.

Responsibilities

Deliver personalized service that elevates guest experiences and satisfaction.
Use knowledge of city events and local venues to help create memorable guest experiences.
Lead by example and foster collaboration with colleagues.

Benefits

Comprehensive medical, dental, and vision coverage.
Employer-provided life and disability insurance, with additional voluntary coverage available.
Employer-provided short- and long-term disability.
Supplemental health plans, including critical illness, accident, and legal coverage.
401(k) retirement savings program with employer matching.
Employee Assistance Program and wellness benefits.
Paid time off, including personal days, select holidays, jury duty, and bereavement pay.
Employee perks, including room-rate discounts at properties worldwide, Ventra transit benefits, discounted pet insurance, and Press Reader access.
Complimentary meals in the Heartist Café.
Career development opportunities within the hotels.