Concierge

Sagora Senior Living • Hoover, AL

1d

About The Position

The Concierge creates a welcoming first impression for the senior living community by greeting residents and visitors in person and over the phone. The role oversees the front desk and reception area, supports effective communication, maintains a professional and presentable lobby, and assists associates as needed. The Concierge also makes community rounds for security procedures and responds to emergency boards as needed.

Requirements

• Multitasking and time-management skills.
• Excellent customer service and organizational skills.
• Competency in Microsoft applications, including Word, Excel, and Outlook.
• Ability to maintain integrity and confidentiality.
• Excellent verbal and written communication skills, including the ability to communicate effectively with residents, families, and other team members.

Nice To Haves

• High school diploma or GED preferred.
• Six months of related experience preferred.

Responsibilities

• Oversee the front desk and greet guests.
• Manage the reception area and telephone and mail communications to maintain a professional image.
• Direct calls and take messages as appropriate.
• Keep the lobby area clean and presentable daily.
• Assist associates as needed at the front desk.
• Make rounds around the community as necessary for security procedures.
• Provide basic and accurate information in person and via phone or email.
• Respond to emergency boards as needed.

Benefits

• Company-paid telemedicine service for benefit-eligible team members.
• On-Demand Pay pay advances.
• Discount and rewards program.
• Health, dental, vision, disability, and life insurance.
• Flex Spending Account.
• Dependent Care Flex Plan.
• Health Savings Account.
• 401(k) retirement savings plan with company matching.
• Paid time off and holiday pay.
• Team Member Assistance Program with counseling services.
• Discounted meal tickets.
• Referral bonus program.
• Tuition assistance for programs directly related to the team member's position.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED