Full-Time Swing Shift Concierge I Washington DC

Planned Companies • Washington, DC

6d

About The Position

Planned Companies is hiring a motivated, courteous, and knowledgeable Concierge (also described as a Front Desk Associate or Doorman) to welcome tenants, guests, and vendors and help provide a positive building experience. The role involves offering individualized assistance based on tenants’ personalities, lifestyles, needs, and expectations, while supporting the building’s presentation and safety.

This is a full-time position in Washington, DC, scheduled for 32 hours per week: Sunday and Monday from 3:00 PM to 11:00 PM, and Friday and Saturday from 7:00 AM to 3:00 PM. The pay rate is $20.00 per hour.

Requirements

• At least 3 years of customer service experience.
• Desire and passion to provide a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured demeanor, with the ability to multitask and manage time effectively.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Develop and maintain relationships with tenants and provide individualized service based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
• All employees, full-time and part-time, are eligible to participate in the company’s 401(k) plan, which includes an employer match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed