Full-Time Lead Concierge I Washington DC

Planned Companies • Washington, DC

18h • Onsite

About The Position

Planned Companies is hiring a Lead Concierge for its Planned Lifestyle Services team in Washington, DC. The role supports a welcoming, safe, and presentable property environment by assisting tenants, guests, and vendors and providing personalized concierge services. The schedule is Friday through Monday, 7:00 a.m. to 3:30 p.m., and the stated pay rate is $21.00 per hour.

Requirements

• At least 3 years of customer service experience.
• Desire and passion to provide a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured manner, with the ability to multitask and manage time effectively.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Develop and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
• All employees, both full-time and part-time, may participate in the company 401(k) with an employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed