Concierge Security Supervisor - Cleveland OH

VetJobs • Cleveland, OH

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About The Position

GardaWorld Security Services is hiring a Concierge Security Supervisor in Cleveland, Ohio. The role emphasizes customer service and building meaningful connections while working with people in environments such as office towers, hotels, and shopping centers. The supervisor helps ensure the safety and protection of people and property while managing access, conducting patrols, responding to incidents, and communicating security concerns. Employment is contingent on successfully completing a background check and drug screening after an offer is extended.

Requirements

• Be authorized to work in the U.S.
• Provide documentation of a high school diploma or GED.
• Pass an extensive screening process.
• Have exceptional customer service skills.
• Have basic phone and computer skills.
• Hold a state license if required.
• Successfully complete a background check and drug screening after receiving an offer of employment.

Nice To Haves

• Security, military, or law enforcement experience.

Responsibilities

• Welcome visitors, verify their identities, and guide them.
• Manage access control.
• Perform regular patrols to identify potential risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure the safety and protection of individuals and property.

Benefits

• Medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO)
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities
• Uniform provided at no cost
• DailyPay availability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED