Concierge Security Guard - Retail Officer

GardaWorld • Roanoke, VA

1d • Onsite

About The Position

GardaWorld Security Services is hiring a Concierge Security Guard for a shopping center in Roanoke, Virginia. The role has a strong customer-service focus and involves interacting with visitors, helping them feel welcome and confident, and protecting people and property. Two set schedules are offered: 11:00 a.m. to 7:00 p.m. Thursday through Monday, or 6:00 a.m. to 2:00 p.m. Tuesday through Saturday. The hourly wage is $16.75. A uniform is provided at no cost. Employment is contingent on successfully completing a background check and drug screening after an offer is extended.

Requirements

• Be authorized to work in the United States.
• Provide documentation of a high school diploma or GED.
• Pass an extensive screening process.
• Have exceptional customer service skills.
• Have basic phone and computer skills.
• Have a valid driver's license and clean driving record.
• Hold a state security license if required.

Nice To Haves

• Security, military, or law enforcement experience.

Responsibilities

• Welcome visitors, verify their identities, and provide directions or assistance.
• Manage access control.
• Conduct regular patrols to identify potential risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Help ensure the safety and protection of individuals and property.

Benefits

• Medical, dental, and vision insurance plans.
• 401(k) retirement savings plan with employer matching contributions.
• Paid time off.
• Paid holidays.
• Disability coverage.
• Life insurance options.
• Career growth opportunities.
• Uniform provided at no cost.
• DailyPay availability.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED