Concierge/Security Guard
About The Position
The Concierge/Security Guard supports safety at the Behavioral Health Opioid Treatment Program clinic in Vancouver, Washington. The role is often the first point of contact for patients, visitors, and neighboring businesses, and requires excellent customer service, professionalism, and a calm but directive presence when addressing crises or de-escalating situations. The Concierge maintains a visible presence and patrols the building exterior, property, patient lobby, and interior areas. This is a full-time, hourly position with a Monday–Friday schedule of 6:00 a.m. to 2:30 p.m. The listed wage range is $24.70–$28.40 per hour. The position works in a clinic/office environment and may involve exposure to unpleasant odors, bodily fluids, infectious diseases, dust, fumes, airborne particles, allergens, and situations involving hostile, violent, or offensive individuals. Use of personal protective equipment may be required. Overnight travel and weekend or evening work are occasionally required; tight time constraints and multiple demands are common.
Requirements
- High school diploma.
- Able and willing to work with minimal supervision.
- Basic computer skills.
- Professional appearance, work ethic, and positive attitude.
- Ability to work the hours and days required by the position.
- Ability to provide health and TB clearance.
- Valid driver's license when driving vehicles for work-related purposes.
- Successful completion of required background screening, including a pre-employment drug screen, reference checks, education and employment verification, and federal, state, and/or tribal criminal history and sanction checks, including fingerprint verification.
- Adherence to the organization's safety policies regarding vaccine requirements and personal protective equipment (PPE).
Nice To Haves
- Bachelor's degree preferred.
- Security experience preferred; experience in both the private and public sectors is a plus.
- Spanish language skills are highly desired but not required.
- Tribal preference applies in accordance with the Cowlitz Indian Tribe Code and employee policies and procedures.
Responsibilities
- Patrol the property and enforce clinic policies and regulations.
- Help maintain a safe and professional environment for patients, staff, and visitors.
- Maintain a visible presence and observe and report unusual activity.
- Assist with and promptly report maintenance or safety conditions that could endanger patients, staff, or the public, including fires, evacuations, hazardous situations, and visitor-related events; provide backup to patients and staff as needed.
- Keep assigned equipment functional and presentable.
- Respond to assistance requests from program staff and requests from patients.
- Complete required documentation, including facility and incident reports, and submit it to the Clinic Director.
- Report security-related accidents, incidents, and complaints; complete reports and follow up with management as needed.
- Verify that employees, suppliers, and visitors on clinic property have proper company-issued identification.
- Provide crowd control and assist police, fire, EMS, and other officials as requested.
- Assist with patient check-in and front-office coverage as needed.
- Perform other related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
