Concierge Receptionist

Cima Senior Living•Katy, TX
•$16 - $18

About The Position

The Concierge Receptionist serves as the first point of contact for residents, families, and visitors at The Reserve at First Katy, providing exceptional customer service and support in an assisted living and memory care setting. The role helps create a welcoming, organized environment and facilitates communication between residents and staff. The schedule is Monday through Friday, 8:30 a.m. to 4:30 p.m., with occasional holidays. Pay is $16–$18 per hour, with credit for experience.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of customer service or front desk experience.
  • Proficiency with technology and ability to adapt to new software.

Nice To Haves

  • Customer service or front desk experience in hospitality, healthcare, or senior living.

Responsibilities

  • Serve as the first point of contact for residents, families, and visitors, providing customer service and support.
  • Answer phones and greet guests.
  • Manage resident requests.
  • Coordinate transportation and appointments.
  • Assist with administrative tasks.
  • Facilitate communication between residents and staff to help maintain a welcoming and organized environment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Flexible Spending Account
  • Life and AD&D insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Accident, cancer, critical illness, and hospital indemnity insurance
  • Employee Assistance Program
  • Perks at Work Discount Program
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