Receptionist (Concierge)
About The Position
The Receptionist, called a Concierge at Priority Life Care, provides assistance and information to incoming guests, visitors, and staff to facilitate entry into and exit from the facility. The role creates a courteous, friendly, welcoming, and informative experience for residents, families, visitors, staff, and the public, while following procedures outlined by state and federal regulations and applicable health care and safety standards. The position may perform word processing duties and assist guests in and out of vehicles or wheelchairs. The Concierge reports issues or problems to the Executive Director and promotes Priority Life Care’s mission and values. The listed pay is $14 per hour.
Requirements
- At least one year of customer service experience, or an equivalent combination of education and experience.
- Valid driver's license with no moving violations in the last four years.
- Must pass a background screening.
Nice To Haves
- High school diploma or equivalent preferred.
- Prior experience in long-term care, home health, or related service industries is a plus.
Responsibilities
- Provide a welcoming and informative experience for residents, families, visitors, and the public.
- Operate telephones to answer, screen, and forward calls; provide information and take messages.
- Greet visitors and direct or escort them to specific destinations.
- Perform word processing duties as assigned.
- May assist guests in and out of vehicles or wheelchairs.
- Report issues or problems to the Executive Director.
- Comply with state, federal, and other applicable health care and safety standards.
- Assist families and other visitors as needed.
- Promote and exemplify Priority Life Care’s mission and values.
Benefits
- Competitive wages and PTO.
- Career advancement opportunities through the Pathway to Promotion program.
- Health plans, including vision and dental.
- SwiftMD telemedicine at low or no cost.
- Special pay rates on holidays.
- $10,000 company-paid life insurance.
- Family planning and support services through Maven.
- Voluntary short-term disability, accident coverage, and critical illness coverage.
- Confidential Employee Assistance Program.
- Retirement savings plans.
- Flexible Spending Accounts.
- Employee referral bonuses.
- On-demand wages via ZayZoon.
- Rewards based on years of service and the PLC Employee of the Year Award.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
