Concierge/ Gatehouse Experience Security Officer (Fort Myers Regional Office)

St. Moritz Security Services • Naples, FL

13d • Onsite

About The Position

We are currently hiring professional and customer service-oriented Concierge / Gatehouse Security Officers for a residential condominium HOA community in Naples, FL. This position is ideal for experienced security professionals who are polished, dependable, and comfortable working in a high-end residential environment focused on safety, hospitality, and professionalism. This role combines security responsibilities with concierge-style customer service. Officers will serve as the first point of contact for residents, guests, vendors, and visitors while helping maintain a safe and welcoming community environment.

Requirements

• Prior security experience, preferably in a condominium HOA, gatehouse, concierge, residential, or hospitality setting
• Valid Florida Class D Security License
• Strong communication skills
• Professionalism
• Reliability
• Customer-focused attitude
• Comfortable working independently
• Ability to maintain accurate reports
• Experience using basic computer systems
• Ability to stand or walk for extended periods as needed throughout the shift
• Pride in professionalism, appearance, and delivering excellent service
• Dependable
• Polished
• Experienced in customer-facing security environments

Responsibilities

• Monitoring gatehouse and access control operations
• Verifying residents and visitors
• Maintaining visitor and vehicle logs
• Conducting patrols as needed
• Responding professionally to incidents or concerns
• Providing exceptional customer service to residents and guests

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability
• Long Term Disability
• 401K/403b Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED