Gatehouse Security/Patrol Officer 2 Years Experience (West Palm Beach Regional Office)

St. Moritz Security Services•Boca Raton, FL

13d•Onsite

About The Position

St. Moritz Security Services, Inc. is hiring a Gatehouse Security/Patrol Officer for its Boca Raton, Florida location. The officer provides security services at assigned locations, focusing on observing and reporting. Duties include monitoring activity; conducting foot, vehicle, golf cart, and/or bicycle patrols; reporting suspicious activity and persons; maintaining daily activity reports; writing detailed incident reports; enforcing post orders and site rules; and responding to emergencies requiring security assistance. Assignment-specific responsibilities may also include customer service, loss prevention, visitor reception, elevator or loading dock security, and other safety and security functions. The position pays $18.00 to $20.00 per hour and offers second- and third-shift schedules, including weekends. The job posting identifies the position as full-time.

Requirements

Minimum high school diploma or equivalent.
Florida D License required; must maintain active status of required registrations, licenses, and permits and carry the required documents while on duty.
Must successfully complete a background investigation and, where required, a post-offer/pre-employment drug and alcohol test; some client assignments may require additional screening or testing.
Ability to write effective, concise, and legible reports.
Strong customer service orientation and ability to interact courteously and professionally with people at all levels, including de-escalating situations before they become hostile or unsafe.
Ability to take initiative, prioritize competing assignments, and manage deadlines.
Professional demeanor, articulation, and sound independent judgment and discretion.
Reliable transportation or access to public transportation to consistently arrive at work on time.
May need a current state driver’s license, a clean driving record as determined by the company, and the ability to safely operate a motor vehicle, golf cart, and/or bicycle when assigned.

Nice To Haves

Current or prior military experience, or college education in the security field.
One to three years of professional-level work experience preferred.
Prior experience in security, law enforcement, the military, and/or customer service highly desired.
Experience in scheduling, operations, or other security-industry functions is a plus.

Responsibilities

Execute security services according to the Post Order Manual, applicable policies and procedures, and direction from management.
Conduct walking patrols and, when assigned, vehicle, golf cart, and/or bicycle patrols of designated areas.
Identify and report security threats, unsafe conditions, hazards, suspicious activity, and emergency situations.
Perform site-specific security or support duties, which may include customer service, loss prevention, visitor reception, elevator security, and loading dock security.
Write detailed, accurate, and legible incident reports, including unusual activities and how issues were resolved; maintain daily activity reports.
Contact site supervision, field management, or other appropriate individuals as directed or as needed.
Know and follow site-specific policies and procedures, including appropriate emergency response activities.
Follow company procedures and maintain attendance, grooming, and customer service standards.
Participate in required company and site orientation and training.
Respond to incidents in accordance with post orders and the Company’s Use of Force Policy, take appropriate action, complete reports, and notify appropriate parties promptly.
Conduct security, customer service, or support functions as directed by a supervisor or requested by the client.