Concierge Floater

Planned Companies•Atlanta, GA

18h

About The Position

Planned Companies is hiring a Concierge Floater to provide a welcoming, courteous experience for tenants, guests, and vendors. The role supports front-desk and concierge services, helping ensure that guests have access to relevant property and local services. The schedule is Wednesday through Sunday, across all shifts, on call. The stated pay rate is $17.00 per hour. Full-time employees, defined as those working 30 or more hours per week, are eligible for medical, dental, vision, and other ancillary benefits. All employees, including full-time and part-time employees, may participate in the company 401(k) plan with an employer match.

Requirements

At least 2 years of Night Auditor or Concierge experience.
Desire and passion for providing a warm and welcoming greeting to everyone.
Excellent written and verbal communication skills.
Basic computer skills.
Knowledge of local attractions and establishments.
Polite, friendly, and self-assured demeanor, with the ability to multitask and manage time effectively.
Ability to lift up to 50 pounds when needed.

Responsibilities

Greet, announce, and direct tenants, guests, and vendors as they enter the building.
Develop and maintain relationships with tenants, providing individualized experiences based on their personalities, lifestyles, needs, and expectations.
Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
Plan and organize on-site events.
Provide directions and referrals, and help guests access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
Document, secure, and track mail, deliveries, and vendor services in designated areas.
Answer telephones and monitor the lobby.
Maintain and control keys and access cards.