Concierge Floater

Planned Companies•New York, NY

About The Position

Planned Lifestyle Services (PLS) is hiring motivated, courteous, and knowledgeable Front Desk Associates and Doormen to welcome tenants, guests, and vendors and help ensure a positive experience. The Concierge Floater provides front-desk and concierge services, including assisting visitors, supporting tenant needs, and maintaining lobby and access operations. The schedule is Monday through Saturday, on call, during the second shift. The position is located in Brooklyn, New York, and pays $20 per hour.

Requirements

  • At least 3 years of customer service experience.
  • A desire and passion to provide a warm and welcoming greeting to everyone.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured demeanor.
  • Ability to multitask and manage time effectively.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce, and direct tenants, guests, and vendors entering the building.
  • Develop and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals and help tenants and guests access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephones and monitor the lobby.
  • Maintain and control keys and access cards.

Benefits

  • Eligible full-time employees (defined as working 30 or more hours per week) may receive medical, dental, vision, and other ancillary benefits.
  • All employees, both full-time and part-time, may participate in the company 401(k) with an employer match.
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