Full-Time Concierge Floater | Maryland MD

Planned Companies • Silver Spring, MD

3d

About The Position

Planned Companies’ Planned Lifestyle Services (PLS) is hiring a motivated, courteous, and knowledgeable Concierge Floater to help ensure tenants, guests, and vendors receive a welcoming experience and access to related services. The role serves as a front desk associate or doorman across client properties in Bethesda, Silver Spring, Columbia, and Baltimore, Maryland. The schedule is open availability/on call, and the listed pay rate is $22.

The concierge greets and assists people entering the building, builds relationships with tenants, supports reservations and event planning, and provides information about local services and attractions. The role also handles deliveries and vendor-service tracking, answers telephones, monitors the lobby, and manages keys and access cards.

Requirements

• At least 3 years of customer service experience.
• A desire and passion to provide a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured demeanor, with the ability to multitask and manage time effectively.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Develop and maintain tenant relationships and provide individualized experiences based on tenants’ personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals and help tenants access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Eligible full-time employees (defined as working 30 or more hours per week) may receive medical, dental, vision, and other ancillary benefits.
• All full-time and part-time employees may participate in the company’s 401(k), which includes an employer match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed