Full-Time Concierge Floater | Northern Virginia and Washington D.C.

Planned Companies • Washington, DC

88d • $21 - $24

About The Position

Planned Companies is hiring a motivated, courteous, and knowledgeable Concierge Floater to provide a welcoming experience and related services to tenants, guests, and vendors at client properties in Northern Virginia and Washington, D.C. The role involves working across locations in Arlington, Alexandria, Falls Church, and Washington, D.C., with open availability/on-call scheduling. The pay rate is $21.00–$23.50 per hour.

The Concierge Floater helps ensure that guests are welcomed and directed appropriately, supports tenants with individualized service, and assists with building access, communications, deliveries, and local recommendations. Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits. All employees, including full-time and part-time employees, may participate in the company 401(k) plan with an employer match.

Requirements

• At least 3 years of customer service experience.
• Desire and passion for providing a warm and welcoming greeting.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured manner.
• Ability to multitask and demonstrate good time management.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Develop and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions, referrals, and assistance accessing local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Medical, dental, vision, and other ancillary benefits for full-time employees working 30 or more hours per week.
• 401(k) participation available to all employees, with an employer match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed