Concierge Floater (Evening and Overnight)

Planned Companies•Jersey City, NJ

About The Position

Planned Lifestyle Services (PLS) is hiring a motivated, courteous, and knowledgeable Concierge Floater to welcome tenants, guests, and vendors and provide a positive experience in a residential property. The role involves building relationships with tenants and offering individualized assistance based on their personalities, lifestyles, needs, and expectations. The schedule is evening and overnight, and the position is located in Jersey City, New Jersey. The pay rate is $18.00.

Requirements

  • At least 3 years of customer service experience.
  • Desire and passion to provide a warm and welcoming greeting to everyone.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured demeanor.
  • Ability to multitask and manage time effectively.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce, and direct tenants, guests, and vendors as they enter the building.
  • Develop and maintain tenant relationships and provide individualized experiences.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals and help tenants access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephones and monitor the lobby.
  • Maintain and control keys and access cards.

Benefits

  • Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
  • All employees, both full-time and part-time, may participate in the company 401(k) plan with an employer match.
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