Concierge - Bilingual Advisor (French)

Aritzia • New Westminster, BC

11d • CA$20 - CA$30 • Onsite

About The Position

Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. So much more than a customer care centre — hence the fancy name — Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day. Your lifelong career in fashion might just start here. We’re proud to offer industry leading wages from $20-$30/hr. with unlimited growth potential at Aritzia. You’ll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success.

Requirements

• The ability to communicate effectively in English (written and verbal) and French (written and verbal)
• French as first language is preferred
• Certifications in French language proficiency such as DALF C1 (Advanced) or C2 (Proficient) or CEFRL C1 or C2
• The passion for providing world-class client service and building long lasting client relationships
• An aspirational sense of individual style
• The desire to thrive on a high-performance team
• The commitment to learn and apply Aritzia’s values and standards
• The aptitude for learning and navigating diverse technology systems

Nice To Haves

• Retail, contact centre, customer service or hospitality experience is considered an asset.

Responsibilities

• Deliver world-class client service across all channels including Live Chat, Phone, and Email in French and English
• Sell clothes and earn client confidence through unparalleled styling expertise
• Resolve client inquiries efficiently, ensuring the highest levels of satisfaction
• Meet and exceed established performance targets

Benefits

• Product Discount
• A-OK Cafe
• The SET – Our in-office fitness studio and gym
• Aritzia Virtual Wellness
• Aspirational Workplace
• Amenities – Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed