Concierge Banker

Heritage Federal Credit Union • Jeffersonville, IN

1d • Onsite

About The Position

Heritage Federal Credit Union is hiring a part-time Concierge Banker for its Jeffersonville, Indiana branch. The role is suited to a helpful, customer-service-oriented professional with experience in transactional cross-selling and product education. The scheduled hours are Mondays and Wednesdays from 10:00 a.m. to 2:00 p.m. and Fridays from 9:00 a.m. to 6:00 p.m. Starting pay is $17.80 per hour.

Heritage Federal Credit Union is a nonprofit, full-service financial institution founded in 1965. It has more than $1 billion in assets and serves over 65,000 members across communities in Indiana, Kentucky, and Illinois. The organization describes itself as mission-driven and committed to improving daily lives, providing members with financial products and services, and supporting local communities through donations, sponsorships, and volunteerism.

Requirements

• High school diploma or GED.
• Experience in sales.
• Excellent customer service skills.
• Solid communication skills.
• Self-motivated and professional.
• Experience in transactional cross-selling and product education.

Responsibilities

• Sincerely greet each member in the branch.
• Educate members on using ITMs for transactional needs.
• Answer questions about Heritage products and services.
• Provide quality referrals to Senior and Relationship Bankers.
• Assist members with technical services, account maintenance, and opening shares and accounts.
• Maintain knowledge of credit union products and services.
• Cross-sell products and services.
• Perform other duties as required.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED