Concierge Attendant

Marriott•Irvine, CA

10d

About The Position

The Concierge Attendant completes the final breakdown of functions by cleaning rooms, cleaning and returning equipment to its proper location, and completing closing duties. The role includes setting up, stocking, and maintaining work areas; monitoring cleanliness, sanitation, and organization; transporting dirty linen for cleaning; separating napkins from tablecloths; and restocking linen shelves with clean linens. The attendant maintains clean work areas throughout the day and assists other departments as needed to support guest service. The position requires following company and safety and security policies, reporting accidents and unsafe conditions, and completing safety training and certifications. The attendant maintains a clean and professional uniform and appearance, protects confidential information and company assets, welcomes and acknowledges guests, anticipates and addresses their needs, and communicates professionally. The role also supports team goals, adheres to quality standards, and performs other reasonable job duties as requested. The work involves extended periods of standing, sitting, or walking; handling and moving objects of varying weights; using fine motor skills and hand-eye coordination; navigating uneven or slippery surfaces and stairs or service ramps; and reaching, bending, twisting, pulling, and stooping. A high school diploma or GED is preferred; no related work or supervisory experience, license, or certification is required.

Requirements

High school diploma or G.E.D. equivalent preferred.
No related work experience required.
No supervisory experience required.
No license or certification required.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Clean rooms and complete the final breakdown of functions.
Clean equipment and return it to its proper location; complete closing duties, including storing reusable goods and locking doors.
Set up, stock, and maintain work areas.
Monitor and maintain cleanliness, sanitation, and organization of assigned stations and service areas.
Transport dirty linen to the designated cleaning area, separate napkins from tablecloths, and restock linen shelves with clean linens.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Assist other departments as needed to ensure optimum guest service.
Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
Maintain a clean, professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address service needs, and thank guests with genuine appreciation.
Communicate clearly and professionally, support team goals, and adhere to quality expectations and standards.
Perform other reasonable job duties as requested.