Concessions Supervisor | Part-Time | Sandler Center for the Performing Arts

Oak View Group•Virginia Beach, VA

About The Position

The Concessions Supervisor oversees food and beverage service at concession stands, bars, and portable locations at the Sandler Center for the Performing Arts. The role supports the Concessions Manager and OVG leadership with training, inventory, and special events, and requires excellent attendance and availability to work scheduled events based on business needs. The hourly rate is $13.00–$15.00. The position will remain open until December 31, 2026. The supervisor ensures concession locations are prepared and operating properly before events, oversees staff and volunteers, maintains service and sanitation standards, and helps deliver efficient, profitable event operations. Duties also include guest service and payment handling, supervising alcohol service, responding to safety concerns, and supporting Premium Services and other management-assigned work.

Requirements

2–3 years of experience working in a supervisory capacity in a food and beverage environment.
Ability to supervise the work of others.
Ability to communicate clearly, professionally, and respectfully with employees, coworkers, volunteers, managers, and guests.
Ability to work effectively in a team-oriented, fast-paced, event-driven environment.
Valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to perform basic math functions for POS cash and credit transactions, cash reconciliation, and product inventory.
Demonstrated ability to meet company attendance standards.
Availability to work scheduled events as business needs require.

Responsibilities

Ensure concession locations are properly set up before doors open, including checking opening inventory, assigning duties, verifying sanitation, confirming operational readiness, and ensuring food production meets projected attendance.
Ensure stand leaders follow proper procedures for cash distribution and handling.
Oversee concession operations to support smooth, efficient, and profitable event execution.
Train current and new employees on property procedures and best practices.
Cover or back up open positions to keep locations operational and meet company standards for service speed and guest satisfaction.
Assist with Premium Services operations and event needs as directed.
Maintain a safe work environment free from harassment and discrimination; promptly address safety concerns, hazards, accidents, and incidents and relay safety or health issues to management.
Maintain working knowledge of concession locations, equipment, evacuation procedures, nearby employee and guest areas, and facility access.
Communicate workplace expectations to event staff and volunteers; provide ongoing supervision, training, and mentoring.
Promote a positive, enthusiastic, and cooperative workplace by working alongside staff and volunteers, reinforcing procedures, leading by example, and providing constructive feedback.
Supervise beverage service, including alcoholic beverages; check identification for minimum-age requirements and stop alcohol service to visibly intoxicated guests.
Record guest orders and relay them to the kitchen through the POS system; respond to additional requests and determine when meals are complete.
Calculate meal costs, present checks, accept payments, and provide change as needed.
Recommend menu items and explain dishes, ingredients, or preparation methods.
Maintain sanitation, health, and safety standards in work areas.
Ensure location equipment is clean and operable before events.
Enforce company policies and procedures.
Support management projects, including training, inventory, and special events.
Perform other duties as assigned by managers and supervisors.