The Vesseler (Performing Arts)

Related•New York, NY

2d•Onsite

About The Position

The Vesseler helps bring Vessel at Hudson Yards’ next chapter to life through live performance, storytelling, improvisation, and personal engagement with visitors. Vesseler(s) learn and perform original material, share their individual talents, and help create an engaging experience for guests in an interactive landmark setting. The position is seasonal, running February 2027 through January 2028, and pays $30–$32 per hour. The listed schedule is 11:00 a.m. to 7:00 p.m.; employees must be open to special-event hours. The role combines guest service, performance, safety, teamwork, and venue operations. Vesseler(s) welcome and guide guests, answer questions through engaging stories, and identify opportunities for ticket sales or other property experiences. They learn and rehearse scripted material, perform songs, monologues, and dance numbers, improvise in an on-brand manner, and may showcase additional performance talents. They also support safety procedures, collaborate with colleagues and operational teams, maintain the venue’s presentation, and use ticketing and other venue equipment. Benefits include multiple medical, dental, and vision plan options; an Employee Assistance Program; a matching 401(k); FSAs and an HSA; employer-paid life and AD&D insurance; paid leave and disability programs; 19 or more days of PTO; mental health resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching; learning and training programs; tuition and certification reimbursement; and internal advancement opportunities.

Requirements

Demonstrated ability to memorize and perform scripted material, including acting, singing, dancing, or other live entertainment, with flexibility to improvise and engage audiences.
Provide a reviewable performance reel.
Provide a performing arts resume inclusive of acting, dancing, and singing.
Ability to stand for long periods.
Ability to withstand extreme temperatures and weather, including heat, cold, wind, and rain.
Must be at least 18 years of age.
High school diploma or equivalent, or five years of verifiable experience.

Responsibilities

Welcome and greet every guest, anticipate their needs, and remain focused on guests while on post.
Generate excitement about the property, proactively approach guests, and conduct meaningful conversations that may reveal ticket-sales or other experience opportunities.
Follow the property’s brand behaviors and answer questions about Vessel, surrounding buildings, the neighborhood, or the larger development through engaging storytelling.
Provide wayfinding information and build relationships with coworkers, owners, and local guests.
Record guest trends and share the information with a supervisor.
Follow site-specific safety procedures and policies, participate in emergency response activities as directed by security, respond calmly to incidents, and provide additional observation for the security team.
Learn and rehearse scripted material; improvise in an on-brand manner; and perform songs, monologues, and dance numbers as designed by the artistic team.
Be ready to perform the property’s repertoire while on post, contribute performance ideas to management, wear and use body microphones during performances, and maintain the site-specific uniform.
Showcase other performance talents when appropriate to entertain guests.
Model brand behaviors, work positively with colleagues, welcome feedback, and adapt behavior as appropriate.
Collaborate with cleaning staff to maintain the property and with operations staff to keep equipment running optimally.
Conduct customer-experience huddles.
Operate remote technology devices to sell and redeem venue tickets and troubleshoot them when necessary.
Monitor the venue and perimeter for cleanliness and general upkeep.
Set up and remove stanchions, signage, and other equipment at opening and closing; operate the elevator and monitor its functions; and set up furniture for promotional activities.
Support events outside normal business hours.