Concessions Supervisor, Amica Mutual Pavilion

Delaware North•Providence, RI

12d

About The Position

Delaware North Sportservice is hiring a part-time Concessions Supervisor at Amica Mutual Pavilion in Providence, Rhode Island. The supervisor leads team members in providing exceptional guest service and supports concessions operations in a fast-paced environment. The role includes assigning duties, assisting with training, resolving guest complaints, managing labor and profit loss, overseeing cash handling and tip records, and helping with guest service, stocking, inventory, and cashier duties as needed.

Requirements

Experience working in a restaurant is required.
Must be able to implement rules and direct employees.
Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment.

Nice To Haves

A minimum of 2 years of supervisory experience is preferred.

Responsibilities

Assign duties to scheduled team members and assist with training.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Manage labor and profit loss.
Ensure proper cash handling and tip record-keeping for the shift.
Assist guests, stock shelves, count inventory, and perform cashier duties when necessary.

Benefits

Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may receive health, dental, and vision insurance.
Eligible team members may receive a 401(k) with company match.
Eligible team members may receive paid vacation days and holidays.
Eligible team members may receive paid parental bonding leave.
Eligible team members may receive an employee assistance program.
Eligible team members may receive tuition and/or professional certification reimbursement.