Concessions College Seasonal

The Marcus Corporation•Des Peres, MO

6d•Onsite

About The Position

The Concessions Attendant provides support in the theatre and helps ensure a high level of guest satisfaction and cleanliness. Under the direction of the theatre management team, the attendant handles tasks in a friendly, courteous, helpful, timely, and professional manner. The position reports to a member of the theatre management team or the General Manager; reporting may vary by location. This seasonal position is intended for college students working during Thanksgiving Break and/or Christmas Break, with an opportunity to return for summer. Work is performed in a theatre environment, where noise is usually moderate to high and may occasionally be loud. A face mask is required during scheduled working hours.

Requirements

Strong interpersonal, verbal, and written communication skills.
Willingness and motivation to learn new skills and tasks as industry demands change.
Flexible and accessible work schedule, including late evenings, weekends, and holidays as business needs dictate.
Ability to work in a high-volume, fast-paced team environment.
Passion for delivering hospitality and high-quality food and service.
Ability to follow company and local regulatory cleanliness, sanitation, and personal hygiene practices.
Ability to perform the essential functions with or without reasonable accommodation.
Ability to sit, talk and/or hear, use hands to handle objects, tools, or controls, and stand and/or walk; occasional lifting or moving of up to 35 pounds.
Close vision and ability to adjust focus.
Must wear a face mask during scheduled working hours.

Responsibilities

Greet guests, identify their requests, complete transactions and loyalty transactions, and thank guests.
Sell food and beverage items at the concession stand.
Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling.
Operate point-of-sale terminals and make accurate change.
Prepare food and beverage orders in accordance with company food safety policies and local regulatory requirements.
Fill online concession orders and prepare them for pickup.
Perform daily concession maintenance, including stocking.
Follow instructions for the safe use of chemicals and cleaning materials.
Clean and sanitize concession and beverage areas for guests and associates.
Monitor and communicate social distancing guidelines.
Provide friendly, helpful, and fast guest service; answer guest questions and resolve concerns.
Uphold Marcus' standards and carry out company-wide programs.
Assist with other functions as instructed by the General Manager or a member of the management team.