Concessions Attendant, Part Time

The Marcus Corporation•Oak Creek, WI
•Onsite

About The Position

Marcus Theatres is seeking a part-time Concessions Attendant at South Shore Cinema in Oak Creek, Wisconsin. The role supports theatre operations by delivering outstanding guest service, maintaining cleanliness, and working efficiently while providing quality service. South Shore Cinema is a 16-screen theatre featuring two SuperScreen auditoriums, Take Five Lounge, and Zaffiro's Express. The attendant greets guests, handles concession transactions, sells and prepares food and beverages, fulfills online orders, and promotes loyalty sign-ups and additional sales. The role also includes stocking, sanitizing, and cleaning concession and beverage areas; addressing guest concerns; following food-safety, sanitation, and safe-chemical-use standards; and assisting management as needed. The position requires a flexible schedule, including weekdays, weekends, nights, and holidays, and Tuesday availability.

Requirements

  • Availability to work a flexible schedule including weekdays, weekends, nights, and holidays; Tuesday availability is required.
  • Strong interpersonal, verbal, and written communication skills.
  • Eagerness to learn new skills and adapt to industry demands.
  • Ability to thrive in a high-volume, fast-paced team environment.
  • Knowledge of cleanliness, sanitation, and hygiene practices in accordance with company and regulatory standards.
  • Friendly, positive attitude focused on excellent service.
  • Ability to stand, walk, and occasionally lift up to 35 pounds.

Nice To Haves

  • Previous experience in a warehouse, fast food, food service, cashier, golf course, retail, hotel, or airport setting is helpful but not required.

Responsibilities

  • Greet guests, complete transactions, and thank them for their business.
  • Sell food and beverages at the concession stand and meet sales goals.
  • Promote loyalty card sign-ups, upselling, and suggestive selling.
  • Operate point-of-sale terminals, make accurate change, and fulfill online orders.
  • Prepare food and beverages in accordance with food-safety policies and local regulations.
  • Stock, sanitize, and clean concession and beverage areas.
  • Provide friendly, helpful, fast service and resolve guest concerns.
  • Uphold Marcus standards, follow instructions on safe chemical use, and assist management as needed.
  • Consistently follow and reinforce company cleaning standards.
  • Maintain a clean, organized, and welcoming environment.

Benefits

  • Free movies
  • Discounted concessions and free popcorn
  • Flexible or set schedules
  • Early wage access
  • Career growth opportunities and the ability to transfer between properties
  • Discounts at Marcus Hotels & Resorts locations, including rooms, restaurants, cafes, lounges, golfing, skiing, and spa
  • Referral bonus for friends and family
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