Computer Technician III (Ft.Bliss)

Caelum Research CorporationFort Bliss, TX
Onsite

About The Position

Join our dynamic IT support team as a Computer Technician III, where your expertise will be vital in maintaining and troubleshooting complex computer systems and networks. This role offers an exciting opportunity to work in a fast-paced environment, providing top-tier technical support to ensure seamless operations across diverse IT infrastructure. You'll be instrumental in managing hardware, software, and network components, delivering exceptional customer service, and supporting mission-critical systems. If you thrive on problem-solving, have a passion for technology, and excel in a collaborative setting, this position is your next career move!

Requirements

  • Security Clearance (Required): Secret
  • Certifications (Required): Computing Environment, Security+ (or equivalent DOD Directive 8140.01 IAT II) or A+/Network+ (or equivalent DOD Directive 8140.01 IAT I)

Responsibilities

  • Required technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations, and peripherals; isolating equipment/system/software malfunctions and restoring failed equipment to good working order; conducting operational checks and replacing defective parts and assemblies
  • Required basic knowledge of networking concepts such as cable making/repair, IP address schema, and LAN implementation and configuration
  • Some experience in with video teleconferencing systems
  • Performing Tier I and Tier 2 deskside incident resolution of workstations, printers and peripheral devices
  • Add new printers/remove unused printers to/from printer server.
  • Monitoring and responding to hardware and software problems utilizing a variety of hardware including printers and software testing tools and techniques
  • Under direct supervision, assisting with network hardware, servers and software installation, troubleshooting and support

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
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