Computer Operator

Paychex•Naperville, IL

About The Position

The Computer Operator maintains and operates branch production computer processing and printing systems. The role helps ensure accurate, timely production of payroll and tax files by coordinating printing and computer-processing workflows, maintaining equipment and supplies, monitoring jobs, and following security and audit procedures. The operator also supports system testing, process improvements, and branch scheduling and planning.

Requirements

High school diploma required.
Two years of experience in a related field.

Responsibilities

Maintain printer readiness through regular cleaning and user maintenance, and coordinate vendor maintenance when required.
Coordinate and perform daily printing on schedule.
Coordinate computer-processing jobs and monitor processes to ensure successful completion.
Report computer-processing issues to support groups when needed and ensure resolution.
Monitor printing of quarter-end and year-end tax reports to ensure successful completion.
Maintain and perform periodic equipment backups to remain production-ready.
Coordinate the workflow of the Distribution Specialist when necessary to complete production.
Maintain an inventory of supplies needed for timely production of payroll and tax files.
Complete production information logs to comply with audit requirements.
Follow security and audit procedures to ensure proper financial controls.
Coordinate system testing and process improvements as needed to ensure accuracy of internal systems processing.
Assist the branch with scheduling and planning computer processing and printing to meet production requirements.