Computer Operator I

Cencora•Romeoville, IL
•$52,000 - $81,620•Onsite

About The Position

This role supports Cencora’s U.S. distribution services, operated through its AmerisourceBergen business. The Computer Operator I performs routine system administration and operational support tasks under established procedures, including user-account maintenance, access provisioning, configuration updates, system monitoring, scheduled maintenance, and documentation. The role also supports incident and service-request intake by logging tickets, gathering information, and routing issues to the appropriate team. The position is Monday through Friday, 8:30 a.m. to 5:00 p.m., at 1001 W. Taylor Rd., Romeoville, Illinois 60446. The listed pay range is $26.00–$29.00 per hour. The national salary range is $52,000–$81,620; actual ranges may vary by locale, with stated adjustments for certain states.

Requirements

  • Bachelor’s degree in information technology, computer science, information systems, or a related field, or equivalent experience.
  • Less than 2 years of experience in IT operations, technical support, infrastructure support, systems support, a technology environment, or a related field.

Nice To Haves

  • Certification in ITIL Foundation, CompTIA A+ or Network+, or cloud fundamentals (vendor-neutral or hyperscaler entry-level), or equivalent.

Responsibilities

  • Perform routine system administration tasks, including user-account maintenance, access provisioning, and basic configuration updates, following established procedures and approval requirements.
  • Monitor system availability and basic performance indicators, escalating anomalies, alerts, and service disruptions to senior team members.
  • Maintain accurate, organized system records, configuration logs, and administrative documentation to support audit readiness and operational traceability.
  • Execute scheduled maintenance tasks, system checks, and administrative workflows according to defined runbooks and step-by-step procedures.
  • Support incident and service-request intake by logging tickets, gathering required information, and routing issues to the appropriate team under established service management procedures.

Benefits

  • Medical, dental, and vision care
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave
  • Training programs and professional development resources
  • Mentorship programs
  • Employee resource groups
  • Volunteer activities
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