Computer Operator

CVS Health•Jersey City, NJ

About The Position

The Computer Operator is responsible for producing, sorting, and distributing system-generated forms—including reports, store-generated billings, and labels—each day. The role meets established deadlines so the facility has the documents needed to process orders for the stores it services. Under limited supervision, this position provides technical support for the Distribution area, handles nonroutine tasks that are important to completing support requests, operates computer terminals to release waves and run and print reports, and responds to customer queries. The role also maintains computer-room equipment, IT supply inventory, and label management; supports electronic equipment and ticket resolution; helps respond to network application software downtime and outages; and coaches more junior colleagues.

Requirements

At least 6 months of experience in a warehouse or distribution center.
Ability to lift up to 40 lbs.
At least 1 year of experience with Microsoft Office Suite.
High school diploma.

Nice To Haves

Ability to read, write, troubleshoot, and count accurately.
Good written and verbal communication skills.
Knowledge of basic mathematics, including addition, subtraction, multiplication, and division.
Ability to operate a computer terminal, PC, HP printers, and SATO printers.
Professional telephone skills.
Ability to maintain predictable and reliable attendance.
Comfort working in a warehouse environment with seasonal temperature changes, rolling equipment, and conveyors.
Ability to multitask, prioritize, and meet deadlines.
Ability to use a UPS machine.

Responsibilities

Produce, sort, and distribute system-generated forms, reports, store-generated billings, and labels daily.
Meet established deadlines to ensure required documents are available for store order processing.
Provide technical support for the Distribution area under limited supervision and refer deviations from standard practices to managers.
Complete nonroutine tasks that are crucial to the progression and completion of technical support requests.
Operate terminals and computers to release waves, run and print reports, and distribute modern technology.
Respond to customer queries.
Maintain computer-room equipment, IT supply inventory, and label management systems.
Provide electronic equipment support and resolve ticket issues.
Assist with network application software downtime and outage response.
Coach more junior colleagues in techniques, processes, and responsibilities.