Computer Operator

CompTech Computer Technologies•Fort Belvoir, VA

1d•Onsite

About The Position

CompTech, on behalf of its partner Creative Business Solutions, Inc., is hiring a Computer Operator to support the Defense Logistics Agency (DLA) at Fort Belvoir, Virginia. This is an on-site role in a supervised environment, assisting with the technical operation and testing of fully integrated computer-based systems. The role requires an active Secret security clearance and local travel using a personal vehicle, company van, cart, or other motorized vehicle. The operator works with a diverse range of system components, including hardware, software, and mass-storage technology. Under supervision, the role also involves operating communications-computer systems and installing, implementing, maintaining, and optimizing operating systems, disk and tape management systems, and computer operations automation software. The successful candidate supports customer satisfaction, manages service tickets, adapts to changing policies and technologies, and follows contract and government leadership guidance and Standard Operating Procedures. CompTech lists a salary of $50,000 plus PTO and a 401(k); medical benefits are not offered. The DLA CE Cert IA Role/Function for Help Desk Tier II & III may be obtained upon hire.

Requirements

Active Secret security clearance; explicitly required for consideration.
One year of Help Desk or Deskside Support experience.
Security+ CE certification.
Excellent interpersonal and communication skills.
Ability to obtain the DLA CE Cert IA Role/Function: Help Desk Tier II & III upon hire.

Responsibilities

Ensure customer satisfaction at every level.
Cultivate collaborative relationships with peers and leadership in a team-focused environment, communicating effectively and diplomatically.
Manage and prioritize a diverse workload of assigned service tickets.
Transition between daily operations and project actions as needed.
Adapt to new policies and evolving technologies.
Interpret and follow guidance and Standard Operating Procedures provided by contract and government leadership.
Operate a diverse range of system components, including hardware, software, and mass-storage technology.
Under supervision, operate communications-computer systems and install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
Anticipate problems, identify deviations, and act to resolve them.
Perform other duties as required.
Travel locally using a personal vehicle, company van, cart, or other motorized vehicle.