Computer and Information Systems Manager

Chimes • ,

7d • $73 - $108 • Remote

About The Position

Chimes is seeking a Computer and Information Systems Manager to plan, direct, and coordinate IT operations. This is a remote position open to candidates in the United States; applicants must be legally authorized to work in the U.S., and Chimes does not provide visa sponsorship. AbilityOne Program participants are encouraged to apply, though participation is not required. Chimes provides reasonable accommodation for applicants and employees with disabilities during the application and interview process, in performing essential job functions, and in receiving employment benefits and privileges.

The role oversees day-to-day IT operations and technical staff, coordinates projects and resources, evaluates organizational technology needs, and recommends improvements. It also establishes IT policies and procedures; oversees security, backup, disaster recovery, and user support systems; manages budgets, purchasing, and vendor relationships; and reports performance, risks, and recommendations to leadership.

Base salary depends on work location, skills, experience, and internal equity. The listed hourly base-pay ranges are: Tier 1 (Los Angeles, CA), $88.43–$108.09; Tier 2 (Washington, DC and Northern Virginia), $84.46–$103.22; Tier 3 (New Castle, DE and Dallas, TX), $75.06–$91.92; Tier 4 (Baltimore, MD and Orlando, FL), $72.92–$90.54. A recruiter can confirm which geographic tier applies.

Requirements

• Five or more years of progressive IT experience, including leadership or supervisory responsibility.
• Experience managing technical operations, staff, budgets, vendors, security, continuity, or improvement initiatives.
• Must be legally authorized to work in the United States; visa sponsorship is not provided.

Nice To Haves

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Relevant management, project, service-management, or technical certifications.
• Experience in government, regulated, or security-conscious environments.
• Degrees and certifications in computer science, data science, or related fields; equivalent education and experience are welcome.

Responsibilities

• Direct daily IT operations by setting priorities, workflows, standards, and deadlines, and monitor service quality and performance.
• Lead, assign, and review the work of technical staff; recruit, train, supervise, or participate in staffing decisions as appropriate.
• Coordinate projects by aligning resources, tracking progress, and resolving issues with leaders, users, vendors, and technical teams.
• Assess organizational needs and technology proposals, and recommend improvements, including hardware and software upgrades.
• Establish IT policies and procedures, and oversee data security, backup, disaster recovery, and user help systems.
• Manage budgets, purchasing, and vendor relationships, and report performance, risks, and recommendations to leadership.

Benefits

• Medical plan starting at $13.80 per month; the Minimum Value Health Plan is $6.90 per pay period.
• Employer-paid life insurance and AD&D.
• Employer-provided long-term disability coverage.
• 403(b) retirement plan with employer match.
• 10 paid holidays and generous PTO.
• Tickets at Work.
• Employee referral bonuses and recognition programs.
• Clear pathways for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager