Compliance, Training & Security Administrator

City and County of Denver • Denver, CO

3d • $68,773 - $80,000 • Onsite

About The Position

Denver Human Services’ Facilities, Safety & Security Division is seeking a Compliance Training & Security Administrator to coordinate contracted security operations across DHS facilities. The position monitors vendor performance and contract compliance, develops and delivers practical security and de-escalation training, reviews incidents and operational trends, and works with DHS teams and security partners to improve safety while maintaining access to services. It reports to the Security Operations Administrator II.

The role provides day-to-day operational coordination and guidance to contracted security personnel; reviews vendor invoices, logs, and expenditures; monitors facility security operations; and conducts preliminary incident reviews and investigations. It also coordinates security assessments, helps maintain policies and emergency procedures, prepares reports and recommendations, and builds working relationships with DHS staff, vendors, law enforcement, City departments, and other partners. When delegated, the position may perform lead or supervisory duties and may assume designated supervisory responsibilities during the Security Operations Administrator II’s absence.

The position participates in the DHS Duty Officer rotation and must be available for assigned support outside regular business hours, including evenings, overnights, weekends, and holidays. It is full-time, on-site five days per week, with a regular Monday-through-Friday schedule and travel between DHS locations. During a citywide emergency declared by the Mayor, employees may be redeployed to support essential City functions.

The minimum qualifications are a bachelor’s degree in a related field and three years of full-performance professional-level experience in a specialized functional area. The posting allows qualifying experience to substitute for post-high-school education and additional appropriate education to substitute for minimum experience. The selected candidate must complete and maintain required CJIS personnel screening and security-awareness training, as well as applicable FTI safeguarding training and certification.

Requirements

• Bachelor’s degree in a related field, subject to the stated education and experience equivalency provisions.
• Three years of experience performing full-performance professional-level duties within a specialized functional area; clerical experience does not satisfy this requirement.
• Complete and maintain required CJIS personnel screening and security-awareness training, along with required FTI safeguarding training and certification, according to assigned access and duties.
• Willingness and ability to work on-site five days per week on a regular Monday-through-Friday schedule, travel between DHS locations, and work assigned after-hours shifts, including evenings, overnights, weekends, and holidays.
• Ability to build trust, listen effectively, demonstrate empathy, address concerns, and resolve conflict professionally.
• Strong attention to detail, reliability, time-management skills, sound judgment, and effective decision-making.
• Ability to work collaboratively across security, facilities, safety, technology, and client-facing teams.

Nice To Haves

• Experience administering contracts, reviewing vendor performance, or working with government requirements.
• Experience developing, coordinating, or delivering training in security, de-escalation, situational awareness, emergency preparedness, or workplace safety.
• Experience assessing security incidents, documenting findings, identifying trends, and recommending practical improvements.
• Experience coordinating or leading teams, including contracted personnel.
• Familiarity with enterprise video surveillance and access control systems; experience with LenelS2, Milestone, or comparable platforms is preferred.

Responsibilities

• Provide day-to-day operational coordination and guidance to contracted security personnel under the direction of the Security Operations Administrator II, and communicate with vendor leadership and DHS staff about security issues.
• Review contracted security vendor invoices, shift logs, billing statements, and related expenditures for accuracy, contractual compliance, and alignment with approved staffing allocations.
• Develop, coordinate, and deliver security, de-escalation, situational-awareness, and compliance training; assess whether training is understood and applied.
• Monitor facility security operations for compliance with contracts, post orders, DHS policies, and operational expectations; document findings, coordinate corrective actions with vendor leadership, and verify follow-through.
• Conduct preliminary security incident reviews and investigations; document findings, prepare after-action reports, coordinate follow-up, and elevate significant incidents and recommendations.
• Analyze incident data, operational trends, vendor performance measures, and compliance findings; prepare reports and recommendations to identify risks and improve the DHS security program.
• Coordinate routine facility security assessments and assist with developing, implementing, and reviewing security policies, standard operating procedures, post orders, emergency response protocols, and other guidance.
• Build working relationships with DHS staff, contracted security leadership, law enforcement agencies, City departments, and other partners.
• Perform delegated lead or supervisory functions, which may include work planning, instruction and training, work review, performance management, addressing employee concerns, and supporting personnel actions; assume designated supervisory responsibilities when the Security Operations Administrator II is absent.
• Participate in the DHS Duty Officer rotation and provide after-hours support for incidents, emergencies, and operational issues requiring departmental coordination or escalation.
• Complete and maintain screening, training, and acknowledgments required for authorized CJIS and FTI access, as applicable to assigned duties.
• Support essential City functions through potential redeployment during a citywide emergency declared by the Mayor.
• Perform other related duties as assigned.

Benefits

• Lifelong monthly pension after vesting with five years of service.
• 457(b) retirement plan.
• 140 hours of paid time off earned during the first year.
• 12 paid holidays, one personal holiday, one Wellness Day, and one volunteer day per year.
• Medical, dental, and vision plans effective within one month of the start date.
• Competitive pay commensurate with education and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level